No matter how good our intentions are, every interior designer has had a project go off the rails - and it is NOT pleasant! There's frustration, embarrassment, and a sense of failure every single time. But you CAN get things back on track! Here are my tips for a quick recovery, and how to avoid...

If you're like most interior designers, you have been going 100 miles a minute in the last year, just barely keeping your nose above water. It's been absolutely crazy. And when you're going so fast and furious, a lot of things can be left by the wayside. That is not a smart way to run your...

In the past, so many designers have set a "word" or intention for a new year. Although that fell out of favor a bit once the pandemic showed up with all its chaos, I think there is one word ALL interior designers should have on their radar this year: ACTION. This year should be THE year that you...

Photography is THE most critical tool for marketing your business. Period. So if you've been putting off scheduling your photo sessions, it's time to check that off your to-do list! Here are 4 tips to help you plan your photography so you have gorgeous visuals to grab attention for your...

Running your own business is so difficult - you have to understand your financials, have a solid business plan, create a strategic marketing plan, be witty and smart on social media, manage your clients, AND manage your team members. Whew, that is A LOT. But there is one thing, above all the...

Customer service is more important than ever! It's the key to keeping your clients coming back, to getting new clients through grassroots marketing, and to making sure your business is running smoothly. But with all the supply chain issues, shipping delays, and problems with products when they do...

As we head toward All Hallow's Eve, I like to avoid any scary moments by double-checking my business strategy for the coming months. We've had a rollercoaster of a ride in 2021, so I want to be sure that 2022 will include far more treats than tricks. Here are 4 things I will have in place to...

This year has flown by AND it has dragged its feet. Who knew this was what 2021 was going to be, right?! So why in the world would I want you to go ahead and plan for 2022? Because of what 2020 and 2021 turned out to be, of course!! We had no clue what we and our businesses would be hit with over...

We often have to remind our clients that interior designers are not a furniture salespeople, and not an hourly employee. But, if that’s how you present your billing or your services, you’re definitely going to be undervalued – both by yourself and your client. Your clients...

There have been so many misunderstandings caused by poor communication in texts and emails. Too often we think we've written a clear message, only to have the person on the other end read it in a completely different way! It can be embarrassing and sometimes seriously problematic when...

There was an interesting study a few years ago that said that "delighted customers are much more likely to be loyal than those who are merely satisfied." DELIGHTED! So how are YOU delighting your clients? That would be anything that goes above and beyond the standard of good customer...

Do you know what I love about a new year?! It's the idea that anything is possible, that you can rethink everything with fresh ideas and exciting new ventures! My favorite thing to do at the beginning of a new year is to explore ideas for new business. It isn't about completely changing...